Jeremy Pollack, Author at Defuse - De-Escalation Training

About Jeremy Pollack

Jeremy Pollack, Ph.D. is a conflict resolution specialist and founder of Defuse De-Escalation Training, a Pollack Peacebuilding company. He is also Chairman of the Board of the Peaceful Leadership Institute, the President of the Florida chapter of the Association for Conflict Resolution, and Chair of the Workplace Peace Committee of Division 48 (Division of Peace Psychology) of the American Psychological Association. His credentials include being a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation. Jeremy is an Adjunct Professor of Psychology at Arizona College, and still actively participates in coaching and training sessions offered by his companies. He lives in Miami with his wife, Jenny, and their labradoodle, Denver.

3 Effective De-Escalation Techniques for Aggressive Patients

3 Effective De-Escalation Techniques for Aggressive Patients

Jeremy Pollack2025-02-21T18:24:47+00:00

Aggressive behavior is a significant issue in healthcare environments, especially in emergency departments where

3 Effective De-Escalation Techniques for Aggressive PatientsJeremy Pollack2025-02-21T18:24:47+00:00

3 Social Media Deescalation Tactics for Peaceful Customer Service

3 Social Media Deescalation Tactics for Peaceful Customer Service

Jeremy Pollack2025-02-21T18:48:59+00:00

Let's face it: We've all been there. You've had a customer service representative on

3 Social Media Deescalation Tactics for Peaceful Customer ServiceJeremy Pollack2025-02-21T18:48:59+00:00

Why Is De-Escalation Training Important for All Industries

Why Is De-Escalation Training Important for All Industries

Jeremy Pollack2025-02-20T07:22:47+00:00

In today's fast-paced and interconnected world, mastering the art of de-escalation is more crucial

Why Is De-Escalation Training Important for All IndustriesJeremy Pollack2025-02-20T07:22:47+00:00

De-Escalation Techniques: 4 Effective Strategies for All Industries

De-Escalation Techniques: 4 Effective Strategies for All Industries

Jeremy Pollack2025-02-20T08:59:26+00:00

De-escalation can be defined as the art of calming a tense situation using strategic

De-Escalation Techniques: 4 Effective Strategies for All IndustriesJeremy Pollack2025-02-20T08:59:26+00:00

3 De-Escalation Techniques Essential for Mental Health Professionals

3 De-Escalation Techniques Essential for Mental Health Professionals

Jeremy Pollack2025-09-01T18:03:33+00:00

In the realm of mental health, de-escalation techniques are crucial tools for professionals navigating

3 De-Escalation Techniques Essential for Mental Health ProfessionalsJeremy Pollack2025-09-01T18:03:33+00:00

De-Escalation Examples: 9 Scenarios for Understanding Conflict De-Escalation

De-Escalation Examples: 9 Scenarios for Understanding Conflict De-Escalation

Jeremy Pollack2025-02-21T18:52:43+00:00

Conflict is a common occurrence in all work environments. De-escalation techniques are essential in

De-Escalation Examples: 9 Scenarios for Understanding Conflict De-EscalationJeremy Pollack2025-02-21T18:52:43+00:00