Jeremy Pollack, Author at Defuse - De-Escalation Training

About Jeremy Pollack

Jeremy Pollack, Ph.D. is a conflict resolution specialist and founder of Defuse De-Escalation Training, a Pollack Peacebuilding company. He is also Chairman of the Board of the Peaceful Leadership Institute, the President of the Florida chapter of the Association for Conflict Resolution, and Chair of the Workplace Peace Committee of Division 48 (Division of Peace Psychology) of the American Psychological Association. His credentials include being a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation. Jeremy is an Adjunct Professor of Psychology at Arizona College, and still actively participates in coaching and training sessions offered by his companies. He lives in Miami with his wife, Jenny, and their labradoodle, Denver.

7 De-Escalation Techniques for Autism Spectrum Disorder Meltdowns

7 De-Escalation Techniques for Autism Spectrum Disorder Meltdowns

Jeremy Pollack2025-02-21T18:30:47+00:00

The effects of Autism Spectrum Disorder (ASD) are unique to each child or individual

7 De-Escalation Techniques for Autism Spectrum Disorder MeltdownsJeremy Pollack2025-02-21T18:30:47+00:00

How to Boast De-Escalation Skills in Your Resume and Job Interview

How to Boast De-Escalation Skills in Your Resume and Job Interview

Jeremy Pollack2026-07-27T23:12:07+00:00

In today's fast-paced work environments, having the ability to manage and defuse conflicts stands

How to Boast De-Escalation Skills in Your Resume and Job InterviewJeremy Pollack2026-07-27T23:12:07+00:00

3 Effective De-Escalation Techniques for Aggressive Patients

3 Effective De-Escalation Techniques for Aggressive Patients

Jeremy Pollack2025-02-21T18:24:47+00:00

Aggressive behavior is a significant issue in healthcare environments, especially in emergency departments where

3 Effective De-Escalation Techniques for Aggressive PatientsJeremy Pollack2025-02-21T18:24:47+00:00

3 Social Media Deescalation Tactics for Peaceful Customer Service

3 Social Media Deescalation Tactics for Peaceful Customer Service

Jeremy Pollack2026-05-21T19:06:36+00:00

Let's face it: We've all been there. You've had a customer service representative on

3 Social Media Deescalation Tactics for Peaceful Customer ServiceJeremy Pollack2026-05-21T19:06:36+00:00

Why Is De-Escalation Training Important for All Industries

Why Is De-Escalation Training Important for All Industries

Jeremy Pollack2025-02-20T07:22:47+00:00

In today's fast-paced and interconnected world, mastering the art of de-escalation is more crucial

Why Is De-Escalation Training Important for All IndustriesJeremy Pollack2025-02-20T07:22:47+00:00

De-Escalation Techniques: 4 Effective Strategies for All Industries

De-Escalation Techniques: 4 Effective Strategies for All Industries

Jeremy Pollack2025-02-20T08:59:26+00:00

De-escalation can be defined as the art of calming a tense situation using strategic

De-Escalation Techniques: 4 Effective Strategies for All IndustriesJeremy Pollack2025-02-20T08:59:26+00:00