Jeremy Pollack, Author at Defuse - De-Escalation Training

About Jeremy Pollack

Jeremy Pollack, Ph.D. is a conflict resolution specialist and founder of Defuse De-Escalation Training, a Pollack Peacebuilding company. He is also Chairman of the Board of the Peaceful Leadership Institute, the President of the Florida chapter of the Association for Conflict Resolution, and Chair of the Workplace Peace Committee of Division 48 (Division of Peace Psychology) of the American Psychological Association. His credentials include being a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation. Jeremy is an Adjunct Professor of Psychology at Arizona College, and still actively participates in coaching and training sessions offered by his companies. He lives in Miami with his wife, Jenny, and their labradoodle, Denver.

How to Care for Dementia Patients in Care Homes: 7 Essential Skills Staff Must Develop

How to Care for Dementia Patients in Care Homes: 7 Essential Skills Staff Must Develop

Jeremy Pollack2026-04-20T14:51:46+00:00

Knowing how to care for dementia patients in care homes means understanding that quality

How to Care for Dementia Patients in Care Homes: 7 Essential Skills Staff Must DevelopJeremy Pollack2026-04-20T14:51:46+00:00

De-Escalation Training for HR Managers – How to Sign Up

De-Escalation Training for HR Managers – How to Sign Up

Jeremy Pollack2026-02-09T20:18:56+00:00

Workplace conflict is unavoidable. It doesn’t matter if it’s tension between coworkers, a difficult

De-Escalation Training for HR Managers – How to Sign UpJeremy Pollack2026-02-09T20:18:56+00:00

Custom De‑Escalation Training Programs for Companies – Book Now

Custom De‑Escalation Training Programs for Companies – Book Now

Jeremy Pollack2026-02-09T20:16:32+00:00

Tense moments in your organization can happen in the form of a frustrated customer,

Custom De‑Escalation Training Programs for Companies – Book NowJeremy Pollack2026-02-09T20:16:32+00:00

Hire a De-Escalation Coach for Your Workplace

Hire a De-Escalation Coach for Your Workplace

Jeremy Pollack2025-11-20T07:38:41+00:00

In workplaces where things move fast, like hospitals, call centers, schools, or public service,

Hire a De-Escalation Coach for Your WorkplaceJeremy Pollack2025-11-20T07:38:41+00:00

Corporate De-Escalation Training Packages – Pricing and Custom Options

Corporate De-Escalation Training Packages – Pricing and Custom Options

Jeremy Pollack2025-11-20T07:17:37+00:00

At Defuse, we’ve trained over 250 teams across the U.S. and earned a 98%

Corporate De-Escalation Training Packages – Pricing and Custom OptionsJeremy Pollack2025-11-20T07:17:37+00:00

Buy a Certified De-Escalation Training Program – Benefits and Process

Buy a Certified De-Escalation Training Program – Benefits and Process

Jeremy Pollack2026-05-21T19:22:53+00:00

Some things are predictable: long lines, high emotions, tough conversations. However, what’s not predictable

Buy a Certified De-Escalation Training Program – Benefits and ProcessJeremy Pollack2026-05-21T19:22:53+00:00