Jeremy Pollack, Author at Defuse - De-Escalation Training

About Jeremy Pollack

Jeremy Pollack, Ph.D. is a conflict resolution specialist and founder of Defuse De-Escalation Training, a Pollack Peacebuilding company. He is also Chairman of the Board of the Peaceful Leadership Institute, the President of the Florida chapter of the Association for Conflict Resolution, and Chair of the Workplace Peace Committee of Division 48 (Division of Peace Psychology) of the American Psychological Association. His credentials include being a Certified Organizational Development Coach (CODC™), a Certified Clinical Trauma Specialist-Individual (CCTS-I™), and an Associate Certified Coach (ACC) under the International Coaching Federation. Jeremy is an Adjunct Professor of Psychology at Arizona College, and still actively participates in coaching and training sessions offered by his companies. He lives in Miami with his wife, Jenny, and their labradoodle, Denver.

Custom De‑Escalation Training Programs for Companies – Book Now

Custom De‑Escalation Training Programs for Companies – Book Now

Jeremy Pollack2026-02-09T20:16:32+00:00

Tense moments in your organization can happen in the form of a frustrated customer,

Custom De‑Escalation Training Programs for Companies – Book NowJeremy Pollack2026-02-09T20:16:32+00:00

Hire a De-Escalation Coach for Your Workplace

Hire a De-Escalation Coach for Your Workplace

Jeremy Pollack2025-11-20T07:38:41+00:00

In workplaces where things move fast, like hospitals, call centers, schools, or public service,

Hire a De-Escalation Coach for Your WorkplaceJeremy Pollack2025-11-20T07:38:41+00:00

Corporate De-Escalation Training Packages – Pricing and Custom Options

Corporate De-Escalation Training Packages – Pricing and Custom Options

Jeremy Pollack2025-11-20T07:17:37+00:00

At Defuse, we’ve trained over 250 teams across the U.S. and earned a 98%

Corporate De-Escalation Training Packages – Pricing and Custom OptionsJeremy Pollack2025-11-20T07:17:37+00:00

Buy a Certified De-Escalation Training Program – Benefits and Process

Buy a Certified De-Escalation Training Program – Benefits and Process

Jeremy Pollack2025-11-20T07:13:01+00:00

Some things are predictable: long lines, high emotions, tough conversations. However, what’s not predictable

Buy a Certified De-Escalation Training Program – Benefits and ProcessJeremy Pollack2025-11-20T07:13:01+00:00

Enroll in Online De-Escalation Training: Step-by-Step Guide

Enroll in Online De-Escalation Training: Step-by-Step Guide

Jeremy Pollack2025-11-20T07:08:26+00:00

Workplace tension has become part of the routine. You might not see it in

Enroll in Online De-Escalation Training: Step-by-Step GuideJeremy Pollack2025-11-20T07:08:26+00:00

De-escalation in the Digital Age: Managing Online Conflicts and Cyberbullying

De-escalation in the Digital Age: Managing Online Conflicts and Cyberbullying

Jeremy Pollack2025-09-23T06:51:38+00:00

These days, online conflict is hard to miss. It’s in the group chats that

De-escalation in the Digital Age: Managing Online Conflicts and CyberbullyingJeremy Pollack2025-09-23T06:51:38+00:00