4 Steps for De-Escalating Calls in a Call Center
jeremyp2023-10-06T19:09:55+00:00Your customer service reps chose a customer service job because they are able to
Your customer service reps chose a customer service job because they are able to
The modern workplace can bring together a wide range of people from different backgrounds
The employee handbook might say that you are a cashier or a call center
The stereotypes about people with an innate talent for understanding complex subjects such as
It is not your fault when someone yells at you. A person raises his
Conflict can rear its ugly head in almost any situation, both in your personal
Classroom management is the most challenging part of a teacher’s job. No teacher wants
These days, everyone is stressed out, and patience is running low. It is easy
While it is not always possible to avoid conflict in the workplace, it is
Mediation services often provide invaluable help in the event of a serious workplace conflict.
Defuse De-Escalation Training
(602) 341-5593 3218 E Bell Road, Phoenix, AZ 85032 support@deescalation-training.com